We provide on-trend fashion that is sustainable and affordable for college students.

Our mission is to normalize the clothing rental service among college students nationwide and encourage them to rent instead of buy. Renting can extend the lifespan of clothing, reduce clutter in the home, save the renter money, and make a positive impact. In fact, extending the average lifespan of clothes by just three months per item leads to a 5–10% reduction in each of the carbon, water and waste footprints.

Our Mission and Company Values

PURPOSE - A company with purpose is made up of people with purposes. We live and work with intention.

PASSION - Be bold, innovative, and creative.

COMPASSION - When people truly care about each other, magic happens.

QUALITY - We are in the business of making college students feel beautiful and confident; we value diversity among students and are size inclusive.

HONESTY - Transparent, straightforward, sincere, and fearlessly truthful.

FAQs

General

What does Twirlista mean?

Twirlista is a name that combines “twirl” (as in 'twirling in a beautiful dress') and “fashionista” to represent people who feel good when they look good. The name represents happiness and celebration. We hope that our clothes will be there to empower our customers and make them feel great while celebrating the special moments in life.

Why did you start Twirlista?

We started Twirlista to make sustainable fashion more affordable for college students. Our goal is to create a closet for all students across the nation to share. We also created Twirlista to create job opportunities for college students.

What makes Twirlista unique?

Twirlista was created exclusively for college students. We do our best to bring the most affordable and trendy fashion items to college students in a sustainable manner. Our rental price is at least 70% more affordable than other clothing rental services.

Do you offer coupons or discounts?

The first rental is always free!
We also give out cash prices, coupons and discounts to our Instagram followers.

Rentals

How does renting with Twirlista work?

It is incredibly simple. All you have to do is gather a group of friends and pick a group leader and have them fill out this form. We will curate the items for your group and deliver them to you. The best part is that you only pay for what you want to rent!

What are the benefits of renting clothes?

The benefits of renting clothes includes having an “endless closet” without the clutter and the carbon footprint. You can try out different on-trend styles each month without breaking the bank.

What are the benefits of receiving curated clothes?

We understand that college students are incredibly busy. Receiving curated clothes based on your preferences saves you time and brings you pleasant surprises every month. Plus, we promise to make it right for you if you are not happy with what you receive. No questions asked.

What happens if I return an item with minor damages?

We understand that spills, rips, and other small damages are a reality. Because of this, we do not charge customers for rental items that they return with minor damages. We will do our best to repair or repurpose the item.

What happens if I lose an item or return it with major damages?

If an item is lost, stolen, or has major damages, the customer will be charged based on a discouted retail price.

What if I love the items and prefer to keep them?

We are happy to know that you love your dress or top! You can let your trunk show host know that you want to keep the item and you will then be charged a discouted retail price for the item.

What are your cleaning standards?

Skip the laundry and dry cleaning—we'll handle everything!

We follow a rigorous and sustainable cleaning procedure at Twirlista. All items that are returned to us, regardless if they were worn, are cleaned with a scentless cleaning agent, at a temperature that sanitizes clothing fully while preserving the integrity of the fabric for the next renter. After the washing process is complete, we also steam our inventory as an added precautious.

Sustainability

What are Twirlista's sustainability practices?

Our sustainability practices include: 

- Renting out dresses and tops which increases the lifespan of clothing items. Research suggests that extending the average life of clothes by just three months per item would lead to a 5–10% reduction in each of the carbon, water and waste footprints. 

- Group rentals that reduce carbon emission. We deliver items in bulk (50 to 300 pieces at once). By doing so, we reduce our carbon footprint by roughly 85% compared to retailers that deliver to customers individually. 

- Buying back clothes from customers for a more circular economy. 

- No individual packaging for items. Twelve percent of the global waste composition is plastic waste, which includes plastic packaging. We are one of the first in the industry that practices no individual packaging, which reduces plastic waste. 

As a new company, we currently do not have control over the manufacturing process. Our future plan is to control the manufacturing process and to ensure its sustainability.

What is the buyback program?

On average, one pre-owned purchase saves 1kg of waste, 3040 liters of water, and 22kg CO2.

We are accepting gently worn dresses and tops in exchange for a rental credit. When you donate a qualifying item, we will issue you a rental credit for your next rental. The amount of credit that you will receive will depend on the brand, the quality, and how on-trend the item is. Feel free to bring any items you would like to donate to your next trunk show to receive rental credit on the spot.

What do you do with items that are no longer in circulation for rental?

When a rental item is no longer in wearable condition, we will recycle or repurpose the fabric. When a rental item is in good condition but no longer in current style, we will donate the item or repurpose the fabric.

Shipping and Returns

How long does shipping take?

We hand deliver most of our items. You should expect to receive your delivery within one-week of placing an order. Occasionally, we ship our packages using USPS First-Class Mail. Typically, an order takes 2-3 business days to prepare and another 2-3 business days to be delivered to you.

We are not currently able to ship outside of the United States or to PO Boxes.

What is the cost of shipping?

Great news! All orders from Twirlista ship for free!

Do you ship internationally?

Currently, we are only shipping within the U.S. Stay tuned for updates!

What if I do not like the items I receive?

Let us know if you are not happy with the items you received, we will do whatever it takes to make it right. We may deliver new items to you free of charge or provide you with a full refund.

Joining the Team

How can I apply for a job with Twirlista?

We are always excited to meet new talent! Visit Job Openings page to find out more.

Have another question?

We'd love to help! Our email: info@twirlista.com.